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Satisfaction Survey - Your feedback is very valuable to us!

In September 2018, the annual RFC User Satisfaction Survey will be re-launched.

With this survey, we aim to learn the opinion of our present and future users and the terminals about our products and services with the goal to further improve them for the benefit of international rail freight. This allows you to tell us about the strengths and weaknesses in our performance and also gives you the opportunity to point out areas that need to be improved.

The survey has been conducted annually since 2014 and we have already been able to improve specific areas based on feedback from the respondents.

Since it is very important to us to increase the quality of our products and services, we look forward to receiving your feedback and assure you that it will be greatly appreciated. The higher the level of participation is, the better we will be able to draw reliable conclusions about user satisfaction with the services and products that we offer.

If you are interested in participating, please contact the EEIG office, and you will receive a direct link to the survey questionnaire via email in September.

Minsterial Declaration signed on 23. May 2018

In the frame of the International Tansport Forum (ITF) on 23 May 2018 in Leipzig the Transport Ministers of the countries involved in RFC Rhine-Alpine and North-Sea Mediterranean signed a Ministerial Declaration on international contingency measures. Click here for the familiy foto.

Transport Ministers  emphasize the importance of close collaboration between the countries and the relevant stakeholders in the event of a major incident. They support the ongoing efforts made by the infrastructure managers within the organisational framework of RFC Rhine-Alpine and North Sea-Mediterranean to improve traffic management in the event of disruption and thereby improve the reliability and availability of European rail freight corridors and ist Players.

The Ministerial Declaration can be downloaded here and under downloads/European context on the corridor website

Punctuality Report Summary May 2018

The working group Train Performance Management prepares a monthly report about punctuality development on the corridor. The May figures are available on the Customer Information Platform (Information documents > Key Performance Indicators > RFC Rhine-Alpine). The June punctuality report will be uploaded by the 6th of July.

If you need more information about punctuality on RFC Rhine-Alpine, please send an email to

Expression of Needs TT2020

For the second time running, all nine Rail Freight Corridors would like to initiate a coordinated consultation of all interested applicants, in order to collect your international capacity wishes and needs for the annual timetable 2020.
The result of this survey will be one of the main elements that the Rail Freight Corridors will use to build the PaP Catalogues for timetable 2020.

Read more …

Unanimous acceptance of Handbook for International Contingency Management in RNE GA

On 16 May 2018 the Handbook for International Contingency Management was accepted unanimously in the RNE General Assembly.

RFC Rhine-Alpine thanks all involved parties for the support in the process and in bringing all stakeholders together after the Rastatt disruption!

Publication Annual Report 2017 RFC Rhine-Alpine

RFC Rhine-Alpine proudly announces the publication the Annual Report 2017 in the frame of the TEN-T Days 2018 in Ljubljana. You can find the report under download as a flip book version. If you are interested in receiving a printed copy please contact the EEIG office.


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