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Customer Information Platform

Customer Information Platform

The Customer Information Platform (CIP) is an information tool for multiple corridors. It provides detailed information on RFC’s infrastructure, offers and activities. It includes a corridor map with search and filter functions to facilitate access to information, such as the corridor routing, infrastructure parameters, and information on terminals.

More information can be found on the RNE CIP brochure.

Access to CIP is open to everyone, you are just one click and one captcha away.

Path Coordination System

Customer Information Platform

The IT Tool used for handling the international path requests is the so-called Path Coordination System (PCS). It is an internet-based application provided by RailNetEurope (RNE). Rail Net Europe (RNE) as an important service provider offers operational and commercial information on the European railway infrastructure. It supports RUs as well as IMs in their international activities and increases the efficiency of Infrastructure Managers' processes.

PCS is the mandatory tool for all path requests and reserve capacity addressed to the C-OSS. All available paths on the Corridor are registered in PCS and are solely and easily bookable through this system. PCS optimises international path coordination by ensuring harmonised path-requests and offers between all involved parties.

Get your account for PCS here.

A user manual for the booking of PaPs can be found here.

A user manual for the booking of RCs can be found here.

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