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Satisfaction Survey - Your feedback is very valuable to us!

In September 2017, the annual RFC User Satisfaction Survey will be re-launched.

With this survey, we aim to learn the opinion of our present and future users and the terminals about our products and services with the goal to further improve them for the benefit of international rail freight. This allows you to tell us about the strengths and weaknesses in our performance and also gives you the opportunity to point out areas that need to be improved.

The survey has been conducted annually since 2014 and we have already been able to improve specific areas based on feedback from the respondents.

Since it is very important to us to increase the quality of our products and services, we look forward to receiving your feedback and assure you that it will be greatly appreciated. The higher the level of participation is, the better we will be able to draw reliable conclusions about user satisfaction with the services and products that we offer.

If you are interested in participating, please contact: steffi.klughardt@deutschebahn.com, and you will receive a direct link to the survey questionnaire via email in September.

CEOs of RFC Rhine-Alpine signed MoU

In their meeting on 13 June in Sopron, the CEOs of the partner organisations of RFC Rhine-Alpine signed an MoU for improved cooperation and services on the corridor. The MoU is closely linked to the Sector Statement on boosting international rail freight from May 2016. It focusses on key areas for improvement from the infrastructure management side, e.g. the international path offer, TCR, performance management and ERTMS. It also emphasises the support of the RUs in cross border harmonisation, the importance of transparent ETA along the transport chain and the development of the corridor for 740m trains.

A photo of the meeting can be found here.

ITF Event Leipzig

At this years' ITF event in Leipzig on the 31st of May, RFC Rhine-Alpine organised a side event inviting stakeholders from political side and high level corridor representatives. In a short meeting of 1,5 hours inportant topics have been discussed and important statements have been made to further support the rail freight corridor in its future development.

More Information about ITF can be found on the Event Webpage, as well as photos of the side event. 

  

Expression of Needs for TT 2019 at RFC RALP

All nine Rail Freight Corridors would like to start a coordinated consultation of all interested applicants, in order to collect your international capacity wishes and needs for the annual timetable 2019. 

We invite you to list your desired international train paths, which should be pre-constructed as detailed as possible from origin to destination, including the parts of your partner companies (where available). Click here to download the apropriate file, and related instructions (Downloads/C-OSS/Expression of Needs). This information will be used by the involved Infrastructure Managers to construct capacity products in a market-oriented way. Upon receiving a completed file, the submitting applicant might be invited to a bilateral exchange for clarification purposes. Please return your filled in file until 1st of August, or liaise directly with the C-OSS Manager of your choice.

 

 

Multi-corridor view as a new functionality in the Customer Information Platform

The takeover of the Customer Information Platform (CIP) by RailNetEurope (RNE) and its rollout to six participating Rail Freight Corridors (RFCs) made it possible for the CIP to become a multi-corridor tool providing harmonised information processes. This included the possibility for users to navigate easily between the information for individual RFCs displayed on the CIP.

Read more …

Approval of Network Usage PLan TT 2018 by MoT CH

The Swiss Federal Office of Transport has approved the Network Usage Plan (NUP) for the 2018 timetable prepared by SBB Infrastructure and submitted to us for publication. The NUP consists of nine network diagrams and an explanatory text.
These show the guaranteed minimum number and quality of train paths to be considered for each route and type of traffic. For more information please see: http://trasse.ch/en/aktuell

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